mixed · 25 reviews
Inefficient pump mechanism and product waste
Customers love the serum's performance but frequently report that the pump fails to dispense the final third of the product, leading to significant waste and frustration.
steady· 90d
Customer voices · paraphrased
- “The serum is excellent, but the bottle design makes it impossible to access the remaining product once it gets low.”
- “I am frustrated that the pump stops working halfway through the bottle, forcing me to manually extract the rest.”
- “While the formula provides a great glow, the packaging is unreliable and prone to mechanical failure.”
Mentions per week · last 52
Rating mix
- 5★5
- 4★9
- 3★5
- 2★4
- 1★2
Complaints & mixed · 6
- High-glow finish with a tacky texturemixed→71
- Inconsistent glow results and packaging volume concernsmixed→60
- Serum causes acne and skin congestionmixed→30
- Inefficient pump mechanism and product wastemixed→25
- Fragrance-induced skin irritation and allergic reactions→25
- Failure to deliver orders and unresponsive customer support→13