The ask list
Top 5 fixes customers ask for
Ranked by how many public reviews raise each issue · independent analysis
Customers appreciate the product's ability to provide a radiant, dewy glow and its effectiveness as a makeup-gripping primer. However, some users find the tacky residue uncomfortable, and others report that it can appear oily or cause pilling when layered with other products.
3.3% of all reviews71 mentionssteady· 90d“Provides a beautiful radiant finish that acts as an excellent base for foundation.” — paraphrased
While many customers enjoy the hydrating and dewy effects of the serum, there is significant feedback regarding the product's inconsistent glow intensity and the perceived lack of value due to small bottle sizes and packaging design flaws.
2.8% of all reviews60 mentionssteady· 90d“The radiance effect varies significantly between users, with some seeing a major transformation and others noticing very little difference.” — paraphrased
While some users enjoy the brightening and glow effects, a significant portion of customers report that the formula triggers breakouts and clogs pores, particularly for those with acne-prone skin.
1.4% of all reviews30 mentionssteady· 90d“The product caused sudden and severe breakouts despite my skin usually being clear.” — paraphrased
Customers love the serum's performance but frequently report that the pump fails to dispense the final third of the product, leading to significant waste and frustration.
1.2% of all reviews25 mentionssteady· 90d“The serum is excellent, but the bottle design makes it impossible to access the remaining product once it gets low.” — paraphrased
Many customers report that the high fragrance content causes redness, stinging, breakouts, and severe allergic reactions. Consider reformulating with a fragrance-free option to accommodate users with sensitive skin.
1.2% of all reviews25 mentionssteady· 90d“The product caused my face to become red, itchy, and covered in hives.” — paraphrased