complaint · 17 reviews
Unpleasant and off-putting product scent
Customers frequently report that the serum has a foul, musty, or overly strong fragrance that detracts from the user experience. The brand should investigate whether the scent profile is intentional or if there are consistency issues leading to perceptions of spoilage.
steady· 90d
Customer voices · paraphrased
- “The serum has a lingering, unpleasant odor that makes it difficult to use.”
- “I find the fragrance off-putting, as it smells like a damp sponge or stale ingredients.”
- “While the product performs well, the strong and funky scent is a major drawback.”
Mentions per week · last 52
Rating mix
- 5★1
- 4★7
- 3★4
- 2★3
- 1★2