complaint · 62 reviews
Adverse skin reactions and suspected formula changes
Long-term users report that recent purchases cause severe skin irritation, rashes, and breakouts, suggesting a potential change in formula or quality control issues compared to the original version.
3 → 0· 90d
Customer voices · paraphrased
- “The product used to be my favorite, but the latest version causes painful rashes and redness.”
- “I suspect the formula was altered because my skin now reacts poorly to a product I previously used for years without issues.”
- “Recent bottles have caused significant skin irritation and no longer provide the soothing benefits they once did.”
Mentions per week · last 52
Rating mix
- 5★10
- 4★4
- 3★5
- 2★16
- 1★27
Complaints & mixed · 5
- Highly effective soothing moisturizer with polarizing natural scentmixed→226
- Inconsistent skin reaction and potential pore cloggingmixed→185
- Serum causes skin irritation and allergic reactions↓148
- Fragile pump design and difficult product extractionmixed→127
- Adverse skin reactions and suspected formula changes↓62